One of the UK's leading providers of Debt Recovery and Tracing solutions


One of the UK's Leading Providers of Debt Recovery and Tracing Solutions


Optimum Recovery and Investigation Strategies


Innovative and Competitive Charging Structures


Pre-eminent Compliance and Ethical Culture

 
 
 
 

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About

Established in 1997, Capital Resolve is one of the UK's leading independent Debt Recovery and Tracing service providers.

We combine in-house designed systems and cutting edge technology platforms with multi channel recovery strategies that are supported by a highly ethical and industry leading compliance framework.

We have invested heavily in our workforce through comprehensive training and mentoring programs and we provide an internal accreditation scheme that allows our personnel to develop to their optimum level within our organisation.

All of our collections staff have undertaken and passed the Credit Services Associations (CSA) Collector Accreditation Initiative (CAI) which is an annual benchmark regarding an individual collector’s knowledge and compliance to the high standards our industry demands.

Our success has been achieved by avoiding a ‘one size fits all’ approach and by delivering value to our clients through innovative and competitive pricing structures.

Our Senior Executives and Management team is one of the most experienced within the credit services industry and, together with our staff, we work diligently to maintain a culture of unyielding passion and dedication for excellence in delivering the most rewarding client and customer experiences.

We are ISO 9001 (Quality Management) and ISO/IEC 27001 (Information Security Management) accredited.

We are delighted to announce that on the 22 April 2016 we received full authorisation from the Financial Conduct Authority which we believe further underlines our committed to delivering strong compliance and ethical standards throughout our business.

Find out more about our range of unique and innovative services here.

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